By Was Rahman
This e-book explains what specialists and IT providers agencies do. It examines the industry's unusually appealing background, and in doing so, explains why the does issues how it does and what motivates the various avid gamers inside it. Drawing bright comparisons from lifestyle and different industries, this ebook makes complicated strategies available to the final reader, giving them for the 1st time an in-depth perception into the IT undefined, the way it works, the way it impacts we all, and the place it truly is more likely to catapult us during this century. Written in a lucid variety via popular IT execs, this e-book is a needs to learn not just for administration and engineering scholars, IT execs, managers, and technocrats, but additionally for someone willing to have the mysteries of the pc age unraveled.
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Additional resources for Blind men and the elephant : demystifying the global IT services industry
Example text
The other common alternative is ‘fixed price’ work, where a fee is agreed on upfront for the delivery of a set of outputs, such as a working set of programs, a report recommending particular technologies or a design to use as a tender document for other suppliers to bid against. The analogy here would be of a builder putting in place a new bathroom or a travel agent selling a package of flights and accommodation, both services being delivered for an agreed total fee, with the customer not caring about the amount of effort expended by the supplier to get the job done.
Once choices are made and options shortlisted, IT Services 34 BLIND MEN AND THE ELEPHANT has a crucial role to play in turning these options into realisable plans and executable programmes of work. Let us now make these ideas more tangible by describing a couple of typical higher-value business problems that could use IT for a solution. JACK OF ALL TRADES One example could be a scenario where a successful group of consumer businesses owned by the same people or managed by a holding company decides to venture into the realm of online business and e-commerce across the group.
It is because of such distinctions that this work is usually done by the IT Services firm—to ensure that the analysis of business processes and activities is done in a consistent and rigorous way, from which the best role of IT can be determined. From this representation of the business, we can start to see the problem in a form from which we can start to appreciate what the answer may look like. The crux of the problem is making sure that when ordering raw materials, as much information as possible is available on orders that have been forecasted as well as confirmed, so that not only is the right quantity of materials available, but they are also there when required.