By Gus Lee
In Courage, Gus Lee captures the basic section of management in measurable behaviors. utilizing genuine tales from Whirlpool, Kaiser Permanente, IntegWare, WorldCom and different firms, Lee indicates how hugely profitable executives face and conquer their fears to increase moral intelligence. those real-world examples provide sensible classes for rooting out unethical practices and behaviors by
- Assessing them for rightness and integrity
- Addressing ethical failures
- Following via with discussion and direct action
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Additional resources for Courage: The Backbone of Leadership
Example text
I have to rassle Grant and read to Heather. Get new sales execs. Cut senior exec salaries and stop mine altogether, today. And improve the coffee. He called HR to stop his own salary. But most important, Chris Kay had to identify his core personal values before his company could find its own. 2 SEEKING COURAGEOUS CORE VALUES We must become the change we want to see in the world. —Mahatma Gandhi I was the leadership consultant that Chris Kay had called. Learning about IntegWare’s challenges and seeing the clear need for courage, I couldn’t help but remember my own early weaknesses and doubts about my own resolve.
In that job, Valdes earned $1 million USD a month as he ruthlessly pursued his financial goals. He told me that four behaviors made millionaires out of the cartel’s tightly operated teams: 1. They were willing to die for their cause. 2. They were willing to die for each other. SEEKING COURAGEOUS CORE VALUES 29 3. They held common values. 4. They refused credit. ) The downside? His team was murdered or imprisoned. Valdes was convicted in 1989 and faced eight consecutive life terms. “My team lacked only one thing,” he said.
Customer focus is nonnegotiable. What do these Janways execs do? “They do the right thing. They say no. But I see what you mean. In Janways’ culture, the customer—not principles—is number one. , a $50 million-per-year high-tech firm, is one of the strongest yet humblest execs I know. Fearless in matters of integrity, he believes that courageous risk taking for character is no risk at all. A Chinese immigrant and master’s-prepared engineer, David was once a young project manager for a general contractor.